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Director of Digital Experience

Ryan Chiu

Ryan, AW’s resident UX/UI wizard, skillfully weaves data, design, and digital magic to turn brand stories into impactful online journeys.

 

What aspect of your job are people always surprised to find out?

How human-centered and data-driven design really is. Everyone knows how to operate a camera and where the shutter button is to capture a photo. But do they think about why?

 

What makes a great brand?

A great brand has real heart, a palpable story, and beats to the rhythm of its audience. Sometimes, that story intersects where product meets brand—and that’s when good becomes great.

 

What’s your favorite part of being a digital experience director?

Translating physical journeys into a digital world and transforming products into visceral experiences.

 

What inspires you?

What doesn’t? Nostalgia, empathy, magic, and the not-so-distant future.

 

What’s the weirdest thing on your desk?

A “What Would John Mayer Do?” notebook. Thanks, Shaun.

 

What’s your go-to Happy Hour order?

Whatever you’re having. Unless it’s not good . . . then I’ll have something else. 😉

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